Contact and support
Need help with Eroveil? Choose the right channel and only share the details needed to explain the issue.
Contact us
Eroveil App
Tell us what happened, what you were trying to do, and whether you were using Android or a browser. Include the app version if relevant. Leave passwords, login codes, intimate photos and identity documents out of your initial email.
Email supportIf the button does not open your email app, copy the address above.
Report abuse
Open the person's profile and use the profile reporting option. To report a photo, use the reporting option on that photo. You can also block someone to stop interactions.
Reports involving minors, exploitation or intimate images shared without consent are prioritised. Read our safety standards.
Account access and deletion
- To recover access, use the password reset option on the sign-in screen.
- To manage sessions, open Settings → Connected devices.
- To delete your account, open Settings → My data or use the account deletion request page. Uninstalling the app does not delete your account.
How we handle requests
We check the inbox and reports daily. Immediate replies are not guaranteed. In an emergency, contact your local emergency services.
To ask us to review a moderation decision shown in your account, use Decisions and appeals in Settings.