Delete your account and data
You can delete your account in the app or request help by email, even if you have uninstalled the app.
In the Eroveil app
- Sign in and open My profile → Settings → My data.
- Choose Delete account. For security, you may be asked to sign in again.
- Read the information, type the confirmation word shown in the app and confirm permanent deletion.
Uninstalling the app or signing out does not delete your account.
Without access to the app
Email [email protected] with the subject Eroveil account deletion request. Use the address linked to your account if possible and say that you want to delete your account and its associated data.
Tell us if you no longer have access to that address. We need to verify that the request comes from the account holder. Knowing another user's address is insufficient.
Keep passwords, sign-in codes, intimate photos and copies of identity documents out of your initial request.
Prepare an email requestThe button opens your email app. Review the request and send it yourself. If the button does not work, copy the address above.
What gets deleted
Deletion removes your sign-in account, profile, public and private photos, preferences, location, likes, matches and associated conversations. Messages in those conversations disappear for the other participants too. File cleanup may continue in the background after your profile is removed and retries automatically if an error occurs.
Deletion is permanent. It cannot remove copies or screenshots other people have saved outside Eroveil.
Backups are separate from active data and do not update instantly when you delete your account. Contact support for information about residual data, safety records or your specific request.